Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and its purchase order, and mail your return to the following address:

Silk Route,

Attn: Returns

No.167/2, Near Puthukoil, Krishna Nagar,

Lawspet

Puducherry, Puducherry 605008

India

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

+91 8903021475

QUESTIONS

If you have any questions concerning our return policy, please mail us at silkroute.theatre@gmail.com

or

contact us at:

Silk Route

No.167/2, Near Puthukoil, Krishna Nagar,

Lawspet

Puducherry, Puducherry 605008

India